Shipping & Returns Policy
Shipping
We currently deliver to the UAE, KSA, Qatar, Kuwait, Oman, Bahrain, Jordan, Egypt, USA, Canada, Italy, France, Spain, Netherlands, Switzerland, Australia, New Zealand, Sweden, Turkey, Greece, UK, and Portugal. Below are the delivery timelines and fees:
| United Arab Emirates |
- Standard Delivery (1–2 business days): Free
- Same-Day Delivery (Mon-Sat before 12PM): AED 25
|
| Kingdom of Saudi Arabia |
- Delivery Time: 3–5 business days
- Delivery Fee: AED 40
- Free Shipping: Orders above AED 800
|
| Qatar |
- Delivery Time: 4–6 business days
- Delivery Fee: AED 55
- Free Shipping: Orders above AED 800
|
| Kuwait |
- Delivery Time: 4–6 business days
- Delivery Fee: AED 55
- Free Shipping: Orders above AED 800
|
| Oman |
- Delivery Time: 3–5 business days
- Delivery Fee: AED 25
- Free Shipping: Orders above AED 800
|
| Bahrain |
- Delivery Time: 4–6 business days
- Delivery Fee: AED 40
- Free Shipping: Orders above AED 800
|
| Jordan |
- Delivery Time: 4–6 business days
- Delivery Fee: AED 130
- Free Shipping: Orders above AED 800
|
| Egypt |
- Delivery Time: 4–6 business days
- Delivery Fee: AED 130
- Free Shipping: Orders above AED 800
|
| United States of America |
- Delivery Time: 5–7 business days
- Delivery Fee: AED 320
- Free Shipping: Orders above AED 1,200
|
| Canada |
- Delivery Time: 5–7 business days
- Delivery Fee: AED 320
- Free Shipping: Orders above AED 1,200
|
| Italy |
- Delivery Time: 5–7 business days
- Delivery Fee: AED 250
- Free Shipping: Orders above AED 1,000
|
| France |
- Delivery Time: 5–7 business days
- Delivery Fee: AED 250
- Free Shipping: Orders above AED 1,000
|
| Spain |
- Delivery Time: 5–7 business days
- Delivery Fee: AED 350
- Free Shipping: Orders above AED 1,200
|
| Netherlands |
- Delivery Time: 5–7 business days
- Delivery Fee: AED 250
- Free Shipping: Orders above AED 1,000
|
| Switzerland |
- Delivery Time: 5–7 business days
- Delivery Fee: AED 350
- Free Shipping: Orders above AED 1,200
|
| Australia |
- Delivery Time: 5-7 business days
- Delivery Fee: AED 350
- Free Shipping: Orders above 1,200
|
| New Zealand |
- Delivery Time: 5-7 business days
- Delivery Fee: AED 350
- Free Shipping: Orders above 1,200
|
| Sweden |
- Delivery Time: 5-7 business days
- Delivery Fee: AED 350
- Free Shipping: Orders above 1,200
|
| Turkey |
- Delivery Time: 5-7 business days
- Delivery Fee: AED 350
- Free Shipping: Orders above 1,200
|
| Greece |
- Delivery Time: 5-7 business days
- Delivery Fee: AED 250
- Free Shipping: Orders above 1,000
|
| UK |
- Delivery Time: 5-7 business days
- Delivery Fee: AED 250
- Free Shipping: Orders above 1,000
|
| Portugal |
- Delivery Time: 5-7 business days
- Delivery Fee: AED 350
- Free Shipping: Orders above 1,200
|
Returns
Due to the nature of our products, all sales are final.
We only accept returns or exchanges in the case of:
Defective items
Items received in damaged condition
Incorrect items received
If you believe your order qualifies for a return or exchange, please contact us within 48 hours of receiving your order.
